Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-electric-boilers.freshreport.net (referred to as “the Company,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or engaging with our services. Our commitment to privacy is in line with various global data protection regulations, including but not limited to:

• Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
• Quebec Law 25 on the protection of personal information in electronic documents
• The General Data Protection Regulation (GDPR) of the European Union (EU)
• Brazil’s General Data Protection Law (LGPD)
• California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
• Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Technology Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA)
• South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

• Our official website at https://commercial-electric-boilers.freshreport.net
• All applications and services provided under the “Commercial Electric Boilers” brand
• Any interactive features on our websites linked to this Privacy Statement
• Communication channels initiated by us, such as newsletters, emails, phone calls, or text messages (SMS)

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users and process their data when:

1. You sign up as an authorized user for our applications or services
2. You visit or navigate through our websites linked to this policy
3. You choose to receive communications from us, including promotional materials, updates, or transactional notifications

Personal Data Collection

We collect a range of personal data to enhance your experience and provide efficient service. The types of information we gather include:

• Account Information: Details related to your user account creation, such as username, email address, and password hashes.
• Payment Information: Credit card or debit card details encrypted for secure transactions.
• Financial Information: Banking information required for billing purposes, stored in compliance with PCI DSS standards.
• Purchase Information: Records of products or services purchased from us, including transaction dates and amounts.
• Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your device when you interact with our apps.
• Location Data: Geographic coordinates provided by your browser or device to personalize content and services.
• Feedback: Your responses to surveys, feedback forms, or product reviews.
• Social Media Information: User data from social media platforms if you choose to log in through these accounts.
• Product Information: Details about products you browse, view, or purchase on our e-commerce platform.

We collect this data through various means: user input forms, browsing activities, device sensors, cookies, and third-party data providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience with our services. We utilize cookies for several purposes:

• Strictly Necessary: These ensure basic functions like login, session management, and website navigation.
• Preference: Customizing your user experience based on settings and preferences.
• Analytics: Tracking aggregated data for performance measurement and improvement of our platform.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The retention periods vary depending on the type of data and the purpose for which it was collected. Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

We implement robust security measures to safeguard your personal data from unauthorized access, use, or disclosure. These include:

• Encryption of sensitive data during transmission and at rest.
• Engaging secure third-party processors who adhere to strict privacy and security standards.
• Regularly testing and updating our security protocols to address emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us at the provided email address, and we will take prompt action to ensure that such data is deleted.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

• Access: The right to request access to and receive a copy of the personal data we hold about you.
• Rectification: The right to correct inaccurate or incomplete personal data.
• Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to certain exceptions.
• Restriction: Limiting our processing of your personal data under specific circumstances.
• Portability: Receiving a copy of your personal data in a structured, commonly used format.
• Objection: Objecting to the processing of your personal data for direct marketing or other purposes.
• Non-Discrimination: The right to be free from discrimination when exercising certain data protection rights.

To exercise these rights, please reach out to our Privacy Team using the contact details provided below. We will respond within the timeframes prescribed by applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Information

For any questions, concerns, or requests related to data privacy:

• Email: [email protected]
• Postal Address: [Privacy Team’s Mailing Address]

We are committed to handling your personal data with the utmost care and respect for your privacy.